Lot 1115, Jalan Utama, 93450, Kuching, Sarawak
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ABOUT MPB

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Name  : Mr. Othman Bin Sajili

Position: Deputy Director General (Operation)

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Telefon  : 082-331811 (Ext: 161)

Faks      : 082-336877

Malaysian Pepper Board will provide a fair, efficient and reliable and always strive for the good of the whole pepper industry.

We will:

  • Provide the production of products as follows:
    • Issue a certificate Grade within two (2) working days after receiving the certificate of analysis from the laboratory in accordance with the objective of quality (ISO 9001: 2008 Grading);
    • Issue a certificate for physical and chemical analysis in accordance with Standard ISO 17025 within one (1) day and microbiological analysis within seven (7) working days;
    • The production of pepper products which comply with the guidelines for HACCP and Halal Certification;
  • Collect and disseminate local pepper prices on a daily basis at the latest at 11.00 am;
  • Respond to enquiries within three (3) working days;
  • Ensure that customer complaints are:
    • acknowledge within one (1) working day;
    • initial response within five (5) working days; and
    • complaints to be resolved within fifteen (15) working days
  • Pay completed bills within fourteen (14) working days;
  • Purchase pepper from 8.00 a.m. to 5.00 p.m. on every working days;
  • Provide courses to farmers within three (3) days;

 

VISION

To be internationally recognized as an organization of excellent and leading authority in the development of pepper industry.

MISSION

To enhance the contribution of pepper industry towards national development through effective programmes and activities and excellent services.

 

Malaysian Pepper Board Strategic Goals are

FIRST GOAL

To increase pepper production and income of pepper planters.

SECOND GOAL

To strengthen pepper productivity and competitiveness

THIRD GOAL

To ensure sustainability of pepper industry

 

The functions of the Malaysian Pepper Board shall be :

  • to implement policies and developmental programmes to ensure the growth and availability of the pepper industry of Malaysia;
  • to engage in the trading of pepper, pepper products and to expand to other spices;
  • to promote or conduct research and development relating to the pepper industry and to commercialize research findings for the benefit of the pepper industry;
  • to promote, control and monitor measures towards attaining high quality pepper, pepper products and other spices;
  • to provide technical, advisory, consultancy and related service including training to the pepper industry;
  • to gather, manage and disseminate information and maintain records of all relevant matters relating to the pepper industry;
  • to liaise and coordinate with the relevant State Governments and other bodies including being members of associations within and outside Malaysia in the interest of the pepper industry; and
  • to do such other things as it deems fit to enable it to perform its functions effectively or which are incidental to the performance of its functions.

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